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Returns and Refunds Policy

Thank you for shopping at Pioneer Plastics.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the product if the product has a manufacturing fault. The product will be returned to Pioneer Plastics at the clients cost and upon inspection a new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that: The product was purchased in the last 7 days The product isn't used or damaged

Products that do not meet these criteria will not be considered for return. Please contact us before you send the product: By phone number: 0125416000 By email:

Send the product to: 5 Potgieter Street, Rosslyn, 0200 Gauteng, South Africa

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Pioneer Plastics.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: By phone number: 0125416000 By email: